What changed
The National Bank of Cambodia (NBC) has issued updated guidelines for digital payment services. The rules aim to improve security, consumer protection, and oversight of e-wallets, mobile payments, and related services.
Who is affected
Licensed payment institutions, banks offering digital payment products, and e-wallet providers must comply. Requirements cover registration, reporting, transaction limits, and handling of user funds. Some providers have adjusted terms or features to align with the new framework.
Impact on users
For most users, day-to-day use of mobile payments and e-wallets is unchanged. You may see updated terms, stronger login or verification steps, and clearer information on fees and limits. The NBC’s goal is to make digital payments safer and more transparent without blocking useful services.
What to do
Check your bank or e-wallet app for any notices about policy or feature changes. Keep your contact details up to date so you receive important updates. If you have questions, contact your provider or refer to the NBC’s official announcements.